Foire Aux Questions
If you can't find the answer to your question, we'll be happy to answer it by direct message ;)
A brand name that speaks for itself. A public holiday is a gift from the calendar, a breather in the middle of the week, or the promise of a long weekend. In short, a "jour férié" is always welcome — just like our puzzles. They are breaks we give ourselves in our daily lives, little moments of escape where time slows down.
So it's a bit like running a marathon. It depends on whether you're a champion, an experienced runner or a beginner!
Let's say that for an "average" level, when working alone, sorting can take between 30 minutes and 1 hour, and assembling between 2 and 6 hours (without a break!). For more details, read our blog post "Average time to assemble a puzzle".
But the pleasure doesn't come from the stopwatch, it comes from the time spent assembling. A few pieces here, a few pieces there: it’s just as enjoyable to take your time.
Morning's Edge will make you sweat with its white sheet! Falling Snow is full-bodied with its purplish hues.
The green landscape of Room with a View is very beautiful but... quite tricky to sort and assemble 😈.
And After the Rain is also a wonderful challenge!
If you like difficulty, these 4 models should definitely please you.
If you're on the fence, you can start with a 500-piece puzzle! Less sorting, more convenience!
As for 1000-piece puzzles, The Green Class is a great one to start with, as is The Fridge Door. But if you're reading this, trust us: the joy of finishing your puzzle will be all the greater when the puzzle is difficult. Dare to take on the challenge!
How much time do you have? Because there's no shortage of good reasons to do a jigsaw puzzle — there are so many benefits to this activity! But let's talk about the two main benefits: relaxation and brain health.
Doing a puzzle means immersing yourself in a state of flow, that moment when you are completely absorbed in an activity and time stands still. You are focused and no longer thinking about your phone and notifications. It's a moment of digital detox that feels amazing! It's relaxation made up of lots of little pieces.
But puzzles are also a great tool for brain health. Memorizing shapes, reconstructing designs, and enjoying meditative time... the brain needs this intellectual stimulation as much as it needs moments of calm. Puzzles are the perfect combination of both: a slow yet stimulating activity for a happy brain.
Find out more on our blog!
No Jour Férié store, but lots of great partner stores sell our puzzles in France, Europe, and elsewhere. Click here for the list of our retailers!
Yes, of course, you have 14 days to return your puzzle!
However, if it's a gift and you're not sure, consider choosing a gift card! After all, we're very careful about our carbon footprint, and unnecessary back-and-forth shipping isn't going in the right direction!
Yes, if you're not sure, or if you're looking for a last-minute idea, we offer gift cards starting at €30. And for the more addicted among you (especially cephaloclastophiles), the amount can go all the way up to €100!
Delivery times vary depending on the delivery method in France:
Delivery to a pickup point (3–4 business days):
- Up to €19 purchase: €4 shipping fee
- Free shipping on orders over €20
Home delivery (3–4 business days):
- Up to €48 purchase: €4 shipping fee
- Free shipping on orders over €49
- Express home delivery (24–48 hours) : $10 shipping fee
Delivery times are indicative and may vary.
The delivery time for Germany is on average 5 business days:
- Up to €19 purchase: €8 shipping fee
- From €20 to €59 purchase: €5 shipping fee
- Free shipping on orders over €60
Delivery times are indicative and may vary.
Delivery times and costs vary depending on the delivery method in Spain, Portugal, Belgium, Luxembourg, and the Netherlands:
Delivery to a pickup point (4–5 business days):
- Up to €19 purchase: €6 shipping fee
- For purchases between €20 and €59: €3 shipping fee
- Free shipping on orders over €60
Home delivery (4–5 business days):
- Up to €19 purchase: €8 shipping fee
- For purchases between €20 and €59: €6 shipping fee
- Free shipping on orders over €60
Delivery times are indicative and may vary.
The delivery time for other European Union countries (Austria, Bulgaria, Croatia, Cyprus, Denmark, Estonia, Finland, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Malta, Poland, Romania, Slovakia, Slovenia, Sweden) is on average 5 business days:
- Up to €59 purchase: €8 shipping fee
- From €60 to €89 purchase: €4 shipping costs
- Free shipping on orders over €90
Delivery times are indicative and may vary.
The delivery time for Switzerland and Norway is on average 5 business days:
- Up to €59 purchase: €10 shipping fee
- From €60 to €89 purchase: €5 shipping fee
- Free shipping on orders over €90
Delivery times are indicative and may vary.
The delivery time for Canada and the United States is 8 to 10 business days:
- Up to €30 purchase: €20 shipping fee
- From €31 to €90 purchase: €15 shipping costs
- From €91 to €150 purchase: €10 shipping fee
- Free shipping on orders over €151
Delivery times are indicative and may vary.
You're right to ask that question, because we're asking it too! When Jour Férié was launched in 2020, we never imagined that our puzzles would cross borders. They were proudly manufactured and delivered in France. Since then, demand has skyrocketed: partner stores, customers in Europe, and even the United States!
For far-flung destinations that cannot be distributed by land, we are considering more responsible solutions: grouped orders, minimum quantities, etc., even if this means fewer sales.
The most important thing is that we remain true to our commitments.
Our designs are created to appeal to adults! In our experience, children prefer illustrations that remind them of their favorite cartoons or current interests (dinosaurs, ponies, and Frozen being the most popular). But many of you enjoy doing puzzles as a family, and children love doing "grown-up" puzzles with their parents. It's a sense of pride to be shared!
From day one, we set ourselves strict specifications: all our collections must be made in France, plastic-free, and with responsible materials, recycled, recyclable and/or sourced from sustainably managed forests.
Achieving 0% plastic is a real challenge in the puzzle world. You don't always realize it, but a conventional puzzle is full of plastic. The pretty, shiny box is coated with a thin plastic film, and the pieces are often too (plastic gives them shine and makes the puzzle feel more “solid”, as the pieces lock together better). Very often, all the pieces are packaged in a small plastic bag. It’s convenient for manufacturers, who can avoid losing pieces during transport.
At Jour Férié, we refused to compromise and worked hand in hand with our partner to create a plastic-free product that's both beautiful and incredibly sturdy.