FAQ

From day one, we set ourselves strict specifications: all our collections must be made in France, without plastic, and with responsible materials, recycled, recyclable and/or sourced from sustainably managed forests.

0% plastic is a real challenge in the puzzle world. You don't always realize it, but a conventional puzzle is full of plastic. The pretty, shiny box is coated with a thin plastic film, and the pieces are too (plastic gives them shine and makes the puzzle feel more “solid”, as the pieces lock together better). And very often, all the pieces are packaged in a small plastic bag. It’s convenient for manufacturers, who can avoid losing pieces during transport.

At Jour Férié, we didn't give up and worked hand in hand with our partner to create a plastic-free product that's also incredibly sturdy!

A brand name that speaks for itself. A public holiday is a gift from the calendar, a breather in the middle of the week, the promise of a long weekend. In short, a jour férié always welcome. Just like our puzzles! They are breaks we give ourselves in our daily lives. Little moments of escape where time slows down.

So it's a bit like running a marathon. It depends on whether you're a champion, an experienced runner or a beginner!

Let's say that for an "average" level, alone, sorting can take between 30 minutes and 1 hour, and assembling between 2 and 6 hours (without a break!). For more details, read our blog post " Average time to assemble a puzzle "!

But the pleasure doesn't come from the stopwatch, but rather from the time spent assembling. A few pieces here, a few pieces there - it's fun to take your time, too!

L’Orée du Matin vous donnera des sueurs avec son drap blanc ! La Neige qui Tombe est corsée avec ses nuances violacées.

Le paysage vert de Chambre avec Vue est très beau mais… assez dur à trier et à assembler 😈.

Et Après la Pluie est aussi un beau défi !

If you like difficulty, these 4 models should please you 🌶️.

If you're on the fence, you can start with a 500-piece! Less sorting, more convenience!

And on the 1,000-piece side, Back from the Market is a great puzzle to start with, as is People Watching. But if you're reading this, believe us: the joy of finishing your puzzle will only be greater if the puzzle is hard. Dare to be difficult!

How much time do you have? Because there's no shortage of good reasons to do a jigsaw puzzle - there are so many benefits to this activity! But let's talk about the 2 main benefits: relaxation and brain health.

Doing a puzzle means immersing yourself in a state of flow, that moment when you are completely absorbed in an activity and time stands still. You are focused and no longer thinking about your phone and notifications. It's a moment of digital detox that feels amazing! It's relaxation in the form of lots of little pieces.

But puzzles are also a great tool for brain health. Memorizing shapes, reconstructing designs, meditative time... the brain needs this intellectual stimulation as much as it needs moments of calm. Puzzles are the perfect combination of both. A slow and stimulating activity for a happy brain.

Find out more on our blog!

No store Jour Férié, but lots of great partner stores sell our puzzles in France, Europe, and elsewhere. Click here for the list of our retailers !

Yes, of course, you have 14 days to return your puzzle!

However, if it's a gift and you're not sure, consider a gift card! After all, we're very careful about our carbon footprint, and going back and forth isn't going in the right direction!

Yes, if you're not sure, or if you're looking for a last-minute idea, we offer gift cards starting at €30. And for the more addicted (especially cephaloclastophiles), the amount can go up to €100!

For Metropolitan France, we deliver within 3 to 4 working days.

We deliver throughout Europe and North America.

You're right to ask that question, because we're asking it too! When Jour Férié was launched in 2020, we never imagined that our puzzles would cross borders. They were proudly manufactured and delivered in France. Since then, demand has skyrocketed: partner stores, customers in Europe, and even the United States!

For far-flung destinations that cannot be distributed by land, we are considering responsible solutions: grouped orders, minimum quantities, etc., even if this means fewer sales.

The most important thing is that we remain true to our commitments.

Nos visuels sont plutôt imaginés pour plaire aux grands ! D’expérience, les petits préfèrent les illustrations qui leur évoquent leur dessin animé préféré ou leur passion du moment (dinosaures, poneys, Reine des Neiges en tête). Mais vous êtes nombreux·ses à puzzler en famille et les enfants aiment faire un puzzle « de grand » avec leurs parents. C’est de la fierté à partager !